At Sheltie Connect, we take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have.
Who we are Sheltie Connect is an online shop and community platform for sheltie lovers worldwide. Our website is sheltieconnect.com. For questions about this privacy policy, you can contact us at sheltieconnect@gmail.com.
What information we collect When you place an order, we collect your name, email address, shipping address, and payment information. Payment details are processed securely through our payment provider and are not stored on our servers.
When you create an account, we collect your name, email address, and any profile information you choose to share.
When you visit our website, we collect anonymised data about your visit through Google Analytics, such as pages visited, time spent on the site, and your general location. This helps us improve our website.
Why we collect your information We use your information to process and deliver your orders, send order confirmations and updates, improve our website and services, and send newsletters if you have subscribed to these.
Cookies Our website uses cookies to improve your experience. You will be asked for your consent when you first visit our website. You can change your cookie preferences at any time via the cookie settings on our website.
Sharing your information We share your information with third parties only where necessary to fulfil your order. These include Printful for production and fulfilment of print on demand products, and our payment provider for secure payment processing. We do not sell your personal data to third parties.
How long we keep your data We keep your personal data for as long as necessary to fulfil your order and meet our legal obligations. You can request deletion of your data at any time by contacting us.
Your rights Under GDPR you have the right to access the personal data we hold about you, correct any inaccurate data, request deletion of your data, object to or restrict how we use your data, and request a copy of your data in a readable format.
To exercise any of these rights, please contact us at sheltieconnect@gmail.com. We will respond within 30 days.
Changes to this policy We may update this privacy policy from time to time. The latest version will always be available on our website.
Contact For any questions about this privacy policy, please contact us at sheltieconnect@gmail.com.